Shipping policy

Last updated: May 2026

We’re committed to delivering your pet’s essentials quickly and reliably.

Processing Time

Orders are processed within 1–3 business days.

Shipping Time

Standard delivery typically takes 7–15 business days, depending on your location.

Shipping Rates

• Standard Shipping: $4.99

• Free Shipping: Orders over $70

Tracking

All orders include tracking. You’ll receive a tracking link as soon as your order ships.

Lost or Delayed Packages

If your package is delayed or appears lost, reach out to us at support@suzamie.com and we’ll help track it down.